Return and Refund Policy:

Request Timeframe:

Once you meet all the eligibility requirements, you have 30 days to request a return. If your request is submitted after this period, unfortunately, we won't be able to accept it. We'll need the following details from you:

- Order number.

- Pictures showing the problem or defect.

To qualify for a refund, the products must meet certain criteria:

- The items should be in their original packaging.

- They should not be washed or damaged.

Return Process:

To start the return process, contact us at [email protected] to explain the reason for your return and get further instructions. For secure tracking, please use the email address you registered with. You'll be responsible for the shipping cost when sending the products back to us.

Refunds:

Once we receive and inspect your returned items, we'll let you know if your return is approved or not. If it's approved, we'll process the refund using the original payment method. This will typically take 5-7 business days. Please note that the original shipping cost of your order won't be refunded. Additionally, a 5% deduction will be made from the refund to cover bank processing fees.

Damaged Items:

If you receive damaged items, please get in touch with our support team within 30 hours of receiving the delivery. We'll work quickly to resolve the issue.

Please Note:

If there are any changes to this policy, we'll let you know on our website.